Refund Policy

Last updated: 2024-12-08

Superpencil OÜ ("us", "we", or "our") operates Horse (the "Service"). This page informs you of our policies regarding refunds for purchases made through our Service.

Refund Rights

We offer a full refund on your purchase within 30 days of the transaction date, following the European Union's consumer protection laws for digital goods. This policy is applicable worldwide and is not limited to EU customers.

To request a refund, go to our self-service Request a Refund page. Refunds will be issued to the original method of payment. Please allow a certain amount of days for the refund to be processed, depending on your card issuer's policies.

We reserve the right to refuse refunds for any purchases made after the 30-day refund period. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund.

To prevent abuse, refunds can only be requested 24 hours after purchase.

Contact Us

If you have any questions about our refund policy, please contact us.

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Wikipedia

Sencha Tea

Sencha (煎茶) is a type of Japanese ryokucha (緑茶, green tea) which is prepared by infusing the processed whole tea leaves in hot water. This is as opposed to matcha (抹茶), powdered Japanese green tea, where the green tea powder is mixed with hot water and therefore the leaf itself is included in the beverage. Sencha is the most popular tea in Japan. It represents about 80 percent of the tea produced in Japan.

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